9 Refrigerator Brands to Avoid in 2022 – List of Worst Fridges

When it comes to choosing a refrigerator, there are more than 100 brands in the market right now, and that number is growing. But don’t let the choices overwhelm you. 

If you have the budget, go for a high-end model that offers more features, and if you want a better warranty, then you might want to look into the extended warranties available for refrigerators.

But what if you can’t afford to spend thousands of dollars on a new refrigerator?

Don’t worry! We have researched and compiled a list of the 9 worst refrigerator brands. These are the models that are unreliable, outdated, and won’t last long. 

Our list of refrigerator brands to avoid includes LG, Frigidaire, KitchenAid, Whirlpool, Beko, Bosch, SMEG, Vikings, and Maytag.

Refrigerator-Brands-to-Avoid

Related:

Before we start, let’s have a look at how to identify a cheap quality refrigerator manufacturer.

How to spot the worst refrigerator brand?

The best way to avoid ending up with a terrible fridge is by buying one that has been reviewed by an independent third party.

So, we have tested and reviewed all of the top-selling appliance makers on the markets to help you make the right decision.

Here are some tips on how to spot a bad refrigerator brand.

1. Limited Warranties:

Some companies do not test their products and offer only a limited warranty. This may be a great deal for the manufacturer, but you want to be sure that the company tests its products. A decent warranty should last for at least seven years.

2. Cheap Price:

Refrigerators that don’t cost a lot of money are also usually cheap in terms of their quality. The cheapest fridges that come with outstanding features are often much more expensive than other brands.

3. Poor Design:

Although a cheap refrigerator might be affordable, if its design is poor, you might end up spending more in the long run on maintenance and repair costs.

4. The Branding:

Check to see if they use their own name on the fridge, or whether they have hired someone else to do it for them. This is usually a bad sign.

5. Customer Service:

Is the company answering your calls?

9 Worst Refrigerator Brands to Avoid

To help you make the right choice, we have researched the top-selling models on the market. We also gathered feedback from users of the below-mentioned brands to create an unbiased list.

Based on the build quality, freezing efficiency, temperature consistency, inside storage capacity, energy consumption, durability, price, and customer support, we have made a list.

1. LG

LG refrigerator - worst refrigerators

LG’s name may surprise you, but its latest models are not so popular among consumers.

Previously we included this brand in our most reliable category. But, we had to rethink after the failure of their dual compressor technology.

The majority of LG’s new models have compressor issues, which has left customers dissatisfied, and LG is also facing a class-action lawsuit. Furthermore, LG’s customer service falls short of expectations.

Although LG claims to have resolved the compressor issue, a number of clients have yet to get compensation.

Still, LG is a reliable brand if you are buying a refrigerator without dual compressor technology.

There are various other issues as well in LG’s model that I have experienced while testing, which I have mentioned below.

However, some of these LG refrigerator issues you can easily fix at home with a simple DIY troubleshooting guide.

Reasons to Avoid

  • Pricey parts
  • Leak issues in the ice maker
  • Malfunctioning dual compressors

2. Frigidaire (French-Door)

Frigidaire-FGHB2866PF - fridge brands to avoid

Frigidaire is a top-rated US consumer and commercial home appliances brand. They have a wide range of refrigerators in their product line in various sizes, such as French doors, top freezers, and column freezers.

However, the Frigidaire French-Door refrigerators have failed to satisfy their users due to the various issues in them.

Their French-door models come with top features including adjustable interior storage, crisper drawers, digital temperature control, quick freeze, mark-proof stainless steel, and more.

Despite having many advanced features the top three listed issues are the misaligned doors, which are prone to breaking off, the poor freezing performance of the refrigerator, and problems with the ice maker.

Here is a list of the problems that you may encounter in Frigidaire refrigerators.

  • Malfunctioning ice makers
  • Misaligned doors
  • Freezing performance is subpar
  • Costly to maintain
  • Poor warranty and customer service

3. KitchenAid

KitchenAid-Counter-Depth - Freezers to avoid

The KitchenAid is the next worst fridge maker on our list. It is a popular choice when it comes to a durable fridge option. However, their counter-depth models have fallen short of the expectations of their users.

Now, this has caused the brand to shrink drastically, and it has lost its trustworthiness.

The KitchenAid’s counter-depth models have many issues that will make you keep the repair person on your speed dial.

I have noticed that the doors on this brand are not properly aligned while using it. It also has several design issues that lead to cooling issues.

These models are unreliable and start to make noise after three months of use.

Here is a list of issues with KitchenAid refrigerators that you could experience.

  • Water leakage problem
  • Misaligned freezer doors
  • Design flaw causes issues to the icemaker
  • Start making a snoring sound after few months of usage
  • It starts rusting after a year
  • issues with internal water dispenser

Check this step-by-step guide if your KitchenAid Refrigerator is not making ice properly.

4. Whirlpool

Whirlpool-Fingerprint-Resistant - worst brands

Whirlpool is one of the most reliable appliance brands in the market with its long history and reputation in the home appliance industry.

They manufacture a wide range of refrigerators in various sizes at affordable costs. The top freezer and French doors are their most popular models.

But, Whirlpool’s Fingerprint Resistant is not well regarded by the users due to the poor build quality, as per Houzz reviewers.

Its features include Fingerprint resistant finishing, door alarm, stainless steel finish, automatic deforest, dual evaporator system, and many more.

However, a lot of people have complained about the icemaker, which seems to be leaking, and the shelves on the doors are too narrow, which means that you can’t fit a lot of food in there.

Also, the handles on the drawers aren’t very sturdy, and they tend to fall off easily.

Check out the most common problems that you may encounter in Whirlpool refrigerators.

  • Leakage in the icemaker
  • The shelves on the doors are too narrow
  • Inside space distribution problem
  • Handles on the drawers are not sturdy enough
  • French door alignment issues
  • Terrible customer services

5. Beko

Beko-Fridge-GN1416220CX - worst freezer

There is no doubt that the Beko refrigerator is one of the best available. However, it is not without its problems, which is why I have added it to the worst fridge brands list.

For example, the refrigerator is prone to fluctuations in temperature.

If the temperature is too cold, then you may find that the ice cube maker won’t work and the contents of your refrigerator may be spoiled.

The worst thing about this is that you won’t know if the ice maker has stopped working until you open up the door and take a look. This could have happened at any time and it could have happened right now.

Another problem is that it makes a loud noise when the ice maker is full. This is a nuisance and it may even scare you. The walls of the fridge are made of inferior quality. 

Here is a quick checklist of the most common issues that occur while testing:

  • Fluctuations in temperature
  • Makes a loud noise when the ice maker is full
  • The walls of the fridge are made of inferior quality
  • Not trusted for longevity
  • Terrible customer support

6. Bosch (800 series refrigerator)

Bosch-800-series-refrigerator

Bosch is famous for offering one of the most innovative home appliances in the market. They offer a wide variety of goods with advanced features in their product line.

You may be surprised to see Bosch’s name on our list of the worst refrigerators. But, Bosche’s 800 series has various issues that will make you stay away from it.

However, we have provided the complete Bosch refrigerator troubleshooting guide if you want to fix the problem on your own.

The Bosch’s 800 series has captured people’s attention because of its fascinating designs. But, before you rush to buy it, you need to check the following drawbacks in this series.

Reasons to Avoid

  • Poor designs of shelves make less inside space.
  • Crisper has a hard time keeping humidity.
  • Water leakage problem.
  • Problems with the icemaker.
  • Some parts are cheaply manufactured and are made of inferior quality.

Related: Bosch Refrigerator Reviews

7. SMEG

Smeg refrigerator - worst brand

The problem with SMEG refrigerators is that they don’t last long. They are extremely unstable and will fluctuate in temperature so much that you will have to buy another one.

It is good to know that most of the problems people have with their SMEG appliances are related to the faulty temperature control system.

The SMEG temperature control system is very sensitive. This is why it is easy for them to break down. You should avoid this brand of appliances if you want to get the best appliances.

Reasons to Avoid

  • Unstable temperature efficiency
  • Freezing performance is subpar
  • Very expensive
  • Poor customer support

8. Vikings Refrigerators:

Vikings refrigerator - refrigerator brands to avoid

Vikings Refrigerators have many problems. First, the refrigerator door is not sturdy enough. Also, the door will be very hard to open and close. This problem will become more prominent as time passes. 

Also, the refrigerator’s shelves are too close to the floor. That is why you can easily spill your drinks or other foods while you are looking for something.

Viking refrigerators have poor insulation. This is a concern since it will cause the internal temperature to fluctuate.

Another drawback is there are no warranties on Viking refrigerators. If there is a problem, you may have to pay for it.

Even if you do fix the problem, you might be paying for it all over again.

Reasons to Avoid

  • Water leaks
  • Poor interior design
  • Expensive

9. Maytag Refrigerators

Maytag Refrigerators - worst freezers

Maytag refrigerators are an example of quality. They work well and provide good value for the money.

However, they don’t last forever. Maytag has a few problems and that’s why people don’t like their refrigerator. These Maytag refrigerator problems include:

Ice-maker malfunctions: Sometimes the ice makers fail to work properly. This is a common problem. You’ll have to replace them if this happens.

Ice cubes break: Sometimes the ice cubes break. The ice cubes break easily. It can be a common problem. If this happens, the ice cubes will start to melt and you will have to use them up.

Ice cubes are unevenly distributed: The ice cubes are unevenly distributed. This is a common problem.

Frozen food gets mushy: When the food gets frozen, it gets mushy. In other words, the food is not as fresh as before.

The above problems are all common and may cause dissatisfaction with your refrigerator. That’s why people don’t like Maytag refrigerators.

Now, they are just not as good as they used to be. But if you are in a pinch, you will want to buy a Maytag refrigerator.

This is because they are good value for the money. They are an affordable option to others. However, the problems listed above will still exist.

Do refrigerator brands really matter?

We all know that refrigerator brands matter. However, it is not entirely clear which ones are the best. We have done some research to find out which brands are the most reliable in terms of reliability, efficiency, performance, and cost.

Always remember that all of these factors play a role when choosing a refrigerator brand.

Below is a list of top-rated refrigerator brands in the market as per users feedback:

  • GE
  • Bosch 
  • Magic Chef 
  • Liebherr 
  • Café 

5 Most Reliable Refrigerator Brands

Since buying a refrigerator is such a huge investment, you should go for a model that will last longer.

As in this guide, we have already mentioned the fridge brands to avoid. Now, check out the most reliable fridges on the market.

1. GE (Profile – PFE28KYNFS)

GE-Profile-PFE28KYNFS

For over 115 years, the GE brand has been serving the home appliance industry. The company is dedicated to providing innovative and reliable products that improve the lives and comfort of families all over the world.

GE refrigerator comes in three series; the GE profile, the GE Cafe, and the GE regular series.

GE Profile PFE28K is liked by almost all of its users. It is a 27.8 cubic feet French door refrigerator with a durable ice maker.

Its internal temperature is consistent, which keeps your food cool and fresh. The interior layout is perfect and provides plenty of door storage and crisper drawers.

It is a stainless fingerprint-resistant refrigerator, so you can easily wipe out the smudges.

If you are searching for reliability, then this model can be a great choice for you.

Pros
  • Flexible drawer
  • Through the door, ice, and water
  • Backlit interior
  • Energy Efficient
  • Temperature Consistency
Cons
  • Expensive

Related:
GE Refrigerator Troubleshooting
GE Refrigerator Not Cooling

2. Bosch (B36CL80ENS)

Bosch-B36CL80ENS

Bosch is a German brand, and they manufacture some of the world’s best home appliances. They make quality fridges at a reasonable price and offer various advanced features in their product line.

Although we have listed the Bosch 800 series in the list of the refrigerator brands to avoid, the Bosch B36CL80 offers you luxury features in this model.

It provides you with the best temperature control option. It has two compressors, which separate the humidity, cold air, and air filtration between the freezer and fridge.

Moreover, the distinct advantage of the design gives you the best food preservation with adjustable temperature drawers.

In short, if you are a fan of temperature consistency, this choice may be the best option. Before making a final decision, check the following pros & cons.

Pros
  • Dual Compressor
  • It has specialized storage spaces
  • Outstanding produce preservation
  • Super Cooling (Fast Cooling Function)
  • Stainless Steel Finish
Cons
  • Expensive repair and maintenance

3. Magic Chef MCBR440S2

Magic Chef MCBR440S2

The Magic Chef MCBR440S2 has a glossy stainless steel exterior that looks very classy and modern. This full-width freezer comes with four adjustable glass shelves to store different sizes of ice cubes.

The stainless steel door adds a touch of elegance to the entire kitchen, while the black interior will provide a nice contrast to the white color of the exterior.

The Magic Chef refrigerators are a perfect choice for people who love having an appliance that is easy to use and maintain.

Pros
  • Reliable
  • Easy to use and maintain
  • Wide compartments
  • Beautiful interior design
Cons
  • Prone to dents

4. Liebherr (French-Door)

Liebherr CBS2082N French Door Refrigerator

Our top pick comes from Liebherr, one of the biggest names in the industry.

The Liebherr French-door refrigerator is a sleek, modern design that’s ideal for a modern kitchen.

The refrigerator has a total capacity of 36 cu. ft. and features 6 glass shelves. It also has an automatic defrost and a 3-year warranty.

This fridge is Energy Star Certified, so you can be sure that you’re doing your part in conserving energy.

It is also equipped with Liebherr’s SuperCool technology, which uses more efficient compressors and heat exchangers to reduce energy consumption.

The Liebherr French-door refrigerator is perfect for people who love the modern design and are looking for a fridge that is not only energy-efficient but also spacious, durable, and stylish.

Pros
  • Stainless steel finish
  • Wider interior shelves
  • Sleek design
  • Durable
Cons
  • Expensive

5. Café French-Door

With the Café French-Door, you will never have to go searching for ice again.

This refrigerator has an internal water dispenser that can make up to 10 pounds of ice every day, which is ideal for keeping ice on hand for iced tea or lemonade.

The freezer can be set to four different temperatures, so you can keep your perishables chilled, fresh, or frozen.

And since it is a smart refrigerator, it can automatically detect when food is about to spoil, and alert you via the built-in LED display.

This freezer is built to last, and you will enjoy all the extra convenience that comes with it. It also comes with a 10-year warranty on parts and labor, and a 3-year warranty on electronics.

Pros
  • Internal Water Dispenser
  • Wi-Fi Connectivity
  • Beautiful interior design
  • Temperature-Controlled drawer
  • Reliable
Cons
  • Pricey

Mistakes to Avoid When Purchasing a new Refrigerator

Things to know when buying a new fridge

A refrigerator is not something you buy every day, and you’re likely to have it with you for many years to come.

Indeed, you don’t want to see yourself in possible trouble due to banal buying mistakes. So, it is imperative to choose the most reliable and long-lasting brand available.

While searching for a refrigerator brand, you should avoid these seven mistakes.

1. Not Doing Enough Research

When searching for a new refrigerator, you can do as much research as possible. Indeed, for many people, it is one of the most tedious and monotonous tasks.

But the fact is, you can’t make the right choice without doing enough research. Checking the list of refrigerator brands to avoid is the best way to start your research.

While researching for a refrigerator brand, you need to check several aspects, which include price, style, dimensions, size, weight, warranty, product quality, maintenance expenses, and appliance variables.

After selecting a particular model, check the negative reviews to make sure that the product is the best suited for you.

2. Choosing the Wrong Size

One of the most common mistakes people make is measuring incorrectly or forgetting when purchasing a new refrigerator.

Since it is such a significant investment, don’t be shy to use the measuring tape to get exact measurements.

How to make exact measurements?

  • First, measure the fridge’s width and height proportional to the space where you want to fit the appliance. Also, do not forget to measure the fridge’s entry point of your home, such as the home’s front door, ceiling height, and so on.
  • Secondly, don’t forget to calculate the space you need to open the refrigerator door. It is one of the most common mistakes people make while taking the measurements.

3. Not Considering Energy Efficiency

Understanding energy efficiency will save you substantial electricity expenses and also help to improve the environment.

On the contrary, purchasing a cheaper model can save you money in the short run, but it will cost you more in the long run because of excessive electricity charges.

When buying a fridge, check the labels for energy efficiency. Almost all brands now have an energy star sticker. So, talk to a dealer or an expert to help you understand the cost of energy.

4. Not Knowing Your Home’s Water Connections

Not knowing your home’s water hook-ups is another big mistake that people make while buying a refrigerator.

If you want to buy a fridge with a water dispenser, you should know your home’s water connections. Then, make space for appliances where water refilling is immediate.

However, you can also manually provide the water to a fridge by refilling, but it is convenient to connect it to a water line.

5. Buying the Wrong Refrigerator Style

Buying the wrong style means picking an incorrect design, shape, or size, as each has its own set of advantages and disadvantages.

There are different styles available in various models, such as French doors, top or bottom freezers, column freezers, or side by side.

To avoid a purchase error, make sure you know which type you want because they all have different measurements, specifications, and prices.

6. Checking capacity and storage

Before rushing to buy a fridge, ensure the need for storage and capacity proportional to your family size.

This can be a buying blunder if you fail to guess the correct requirements.

Therefore, always double-check that the freezer has enough space to store meals and properly cool the stored items.

Side by side model is the best choice in case you want plenty of space to store your items in the freezer.

7. Finishing and color

Alongside other important things, finishing and color are notable features that you should not miss when buying a freezer.

The color will significantly influence the kitchen’s aesthetics. So, pick a color that suits well to your kitchen design and enhances the overall appearance.

Select a refrigerator model that has stainless color finish because it makes it easier to remove smudges from the freezer.

8. Cost of spare parts

This issue occurs with the brands that are manufactured in another country. Before buying, always check the local market and online stores for available parts of the model.

You don’t want your refrigerator to stop working because of a minor issue, do you?

9. Smudge-proof stainless steel

Having smudge-free stainless steel in your refrigerator is a vital feature to consider because it will ease your problem of wiping out the smudges from the fridge.

10. In which direction do the doors open?

Since it’s crucial to verify the doors’ usability without slamming them against anything, you must ensure that the doors swing in the correct direction.

11. Delivery service

In the list of the worst refrigerators not to buy, we have already mentioned the delivery service issue.

Many customers received their refrigerators defective on arrival, and delivery services are the main reason.

Don’t be enticed by free or low-cost shipping. Always inquire about the details of the delivery package.

Frequently Asked Questions

How long do refrigerators last?

Approximately 10 to 15 years.
However, the average refrigerator life is 12 years, according to the US Department of Energy. After that, it begins to decline efficiency, resulting in high maintenance costs.

When to replace the refrigerator?

After exceeding the average age of 12 years, your freezer enters the declining phase. So, these are the seven signs you need to check before replacing them with the new one.

1. Spoiling your food before the expiration date
2. Fluctuation in freezing temperature
3. Snoring sound of a motor
4. Increase in the electricity bill
5. The backside of the fridge is too hot
6. Noticing frost or condensation.
7. Calling a repair guy more often

What is the first thing to do when a refrigerator stops working?

When a freezer stops working, the first thing you can do is stock it with enough ice coolers to keep perishable foods from spoiling.

Conclusion

In this post, we have provided you with a complete guide to what are refrigerator brands to avoid on the market. You can choose the perfect model for your lovely home.

No company is entirely bad. But, these top brands are also not immune to producing the worst refrigerator models.

So, in this guide, we have highlighted some of the worst fridges made by well-known brands based on our research and users’ feedback.

While buying a new appliance, always check the mistakes to avoid. Also, determine the factor you need to consider, such as energy efficiency, availability of spare parts, delivery service, and more.

Any queries or do you want us to review your refrigerator brand? Leave a comment, we will test and review it.

46 thoughts on “9 Refrigerator Brands to Avoid in 2022 – List of Worst Fridges”

  1. I am 86 yrs old and my current Kitchen Aide side by side is now 27 yrs old, so it is running a lot but have not had to have any service on it in the 27 yrs. I do know appliance do not last as long as they use to, but feel I need to get a more energy efficient one. Your info has been a great help to me as I live in a rural area and thankful I have a sales person that I have used for nearly 30 yrs. She retired and then went back to work, so I will depend on her to find me the best refrig. thank you again for your info.

    Reply
    • Dear Betty Johnson
      We’re glad to hear that our blog has provided you with useful information.
      You’re most welcome.

      Reply
  2. Frigidaire side by side 26 cu.frs6lf7gs2 went bad called for service tech said they don’t make the control board any more it’s a shame .I have a ge tfx20nw about 30 years old still running good.
    Luis g. Thank you.

    Reply
    • Thank you for your valuable feedback, Luis
      Yes, we agree a lot of customers are not happy with the poor after-sale customer support given by the Frigidaire.
      We are glad to know that you still have a 30 years old GE refrigerator that still functions well. Although GE refrigerators are expensive, they are worth every penny.
      Cheers!

      Reply
  3. I bought our large LG Refrigerator 2021 but I see that it is a trouble maker. The tray in the freezer section broke, and the ice dispenser quit working. I detest this refrigerator.

    Reply
  4. Please be sure to call out the horrible issues with Samsung refrigerators. Thousands of people like me have been treated poorly by Samsung due to the known issues with their products. They do not stand behind their product. Check out the Facebook page if you want to see the horror stories!

    Reply
    • Hi Mara,
      Many consumers were experiencing problems with Samsung refrigerator models manufactured between 2017 and 2019 due to substandard ice makers. So, the company was involved in a legal battle over this problem, which was resolved in 2020. However, some customers have yet to receive a response from the Samsung customer service department, which has enraged them and led to complaints on different social media sites. We always recommend whatever model you purchase; read the reviews first and pick out the best model only.

      Reply
  5. Hi Nancy,

    It is a huge repair cost. In this amount, you can easily replace your old compressor with a brand new one..

    Reply
  6. My last two refrigerators were both Whirlpool. One lasted three years, the other five years. I did my homework before buying them so these results are most frustrating, and expensive.

    Reply
    • Hi Kathy,
      On average, a refrigerator must last between 10 and 15 years. In recent years, we have seen a lot of complaints against Whirlpool refrigerators. So we would encourage you to try out differently. In 2021, GE refrigerators are doing well. But make sure to read the positive and negative reviews against a particular model that you would like to buy.
      Cheers!

      Reply
    • We bought a whirlpool fridge for the garage around 2013. The first few years I had to replace the fan twice, then the defrost timer. I was fortunate that I only paid for parts and repaired myself. So after that no issues knock wood.

      Reply
  7. Sears Kenmore Elite French Door purchased from Sears in 2015 for about 2500 have had a mother board replace first 6 months then a new compressor in 2020 and now ice maker leaking. Have had 4 appointments and still ice maker does not work and now since icemaker was disconnected water dispenser does not work. Cancelling service agreement now and going to finally move on in life with knowing that LG is terrible as they make this model. NEVER by LG or Samsung appliances again!

    Reply
  8. I don’t know where you got the idea that LG has “top level” customer service. It has been 3 MONTHS since my 3-year-old LG refrigerator stopped working and they have yet to repair or replace it. The last time they came out, they ordered the same part they had already replaced (with no success), took 20 days to come install it, and it’s still broken. Now they say they’ll call me in 2 weeks to discuss next steps. They are great at saying “we’re sorry you feel that way,” but I wouldn’t call that top level…

    Reply
  9. Bought the 2015 side by side GE. The freezer has gone out after only 6 years. My home warranty will cover the costs of a new one. This info is great. I’ll be checking out LG. Thanks!

    Reply
  10. We have had ad our LG refrigerator for 4 years, still under warranty and it stopped working almost a month ago because of a failed compressor. We can’t get anyone to fix it and dealing with the company has proven to be both frustrating and infuriating. It took 3 weeks to get someone to come out and he said he wouldn’t fix it. Another repair guy said he can’t fix it because LG won’t cooperate with him to get the parts and they had yet to pay him from a job he did for them 4 months ago. Bottom line- LG should not be on this list.

    Reply
  11. I’m curious how you chose this LG model to be your Best Overall with only 5 reviews and all were bad! When I looked up this model that’s what I found.

    Reply
    • Hi Maureen,

      Actually, sometimes these negative reviews are caused by the miss commitments of online vendors rather than by the company itself. But, it is also true that the LG refrigerators are getting a lot of criticism from their users in 2021. However, the model we mentioned in the post has a huge number of satisfied users. Still, we recommend you try out other top brands instead of LG’s new refrigerator models as these new models are causing some issues for users.

      Reply
  12. Samsung French Door refrigerator is the worst. They have definite design flaws with their ice makers in the refrigerators. We bought one in 2012 and lost it in a fire. We liked the design but had ice issues. We thought the newer 2014 model would be better but we have been wrong. The lower ice unit in the freezer stopped over a year ago. The upper unit has been replaced 3x and fixed 2x. It now is failing again with slushy ice and water dripping out the dispenser. The ice bin has also broke 2x and replaced and is cracked again. The ice maker freezes over and lodges up the ice bin. The top freezer drawer just broke out. The back of the unit frosts and is rusting out at the top of the box. No warranty. Samsung knows it and thousands are defective and do not want to stand behind their products. Their designs haven’t changed to resolve defective ice makers and to resolve defective foam insulation. I will never buy another Samsung. For $2500 it should last more than a few years and definitely more than 7. Check FB group for dissatisfied owners of Samsung refrigerators.

    Reply
  13. Hi Jeanne

    GE is a top notch brand and still considered reliable by a number of users. But Samsung, LG, and some other leading brands are losing their popularity with the rise of new technology. Most of the new refrigerators are coming with digital functions. But, sometimes, these brands over-stuffed the technology in a model that causes them to die sooner. So, I would say it depends more on the model of refrigerator you are buying. If you want to buy a reliable model, we recommend you not buy a refrigerator with too many new features. In the beginning, these features look great, but they cause the lifespan of your appliance.

    Reply
  14. I noticed Hisense did not come up in best or worst, so for what it is worth (after much research) here is our story.
    We decided to give the lower priced Hisense bottom drawer, single door, Model HBM17158SS a try after being somewhat discouraged that reviews were so poor in mid 2021 on refrigerators under a hefty tag of $2,500.00 We had a smaller space in the the kitchen (once thought of as plenty big enough) and were tired of the old Maytag sticking out from the counter so far (and failing to cool every once in a while.
    The Hisense is now a month old and seems to be cooling well, however Hisense customer support is not what it should be, and our story in purchasing follows…
    Model #HBM17158SS was all out of stock at most Lowes stores in area, but one was on floor at closest Lowes. After viewing, we were told one had just come in last night, and we bought it. Outer box looked perfect. Lowes employees were excellent with inspection of box and loading (they were backed up 5 days on delivery and our refrigerator was down-n-out). We uncovered perfect box/packaging when we got it home, and discovered left side of frig had cosmetic light dents/scratches (mentioned in other reviews). No problem for us as we had cabinets on left side and damage was cosmetic only. Moved frig up and into elevated post-firm house/kichen area very carefully and through great effort. Let it sit for 24 hrs., then energized for 4 hrs. and placed food inside. When sliding in crisper drawer, noticed sides of drawer warped inwards and therefore would not sit in carrier assembly correctly. Called Hisense customer service to kindly request replacement crisper drawer and let them know about side protection in shipping not being quite adequate (for future quality control people and help with future customers), but repeated again that it was no problem for us. We also sent requested pictures. We were informed days later that their evaluation team had determined we had two choices: our frig must be returned to store for replacement or forfeit warranty! (Original request for new crisper drawer was not even an issue for them.)
    I (being a mechanical engineer and knowing that new refrigerator had condenser coil location under sheet metal sides of frig) explained that minor dents/scratches on left were not deep enough to cause any damage to these coils, and again, we were fine with the left side cosmetic scratches. Evaluation team would not relent. We wrote Hisense management and now it’s been over two months with no response. Hisense currently does not care about their customer service effort in refrigerators and anyone trying to be helpful.

    Reply
    • Hi Glen

      Thank for you sharing your experience with the Hisense refrigerator to let us know about their quality. Sadly it is true most of the top brands don’t have good after-sale customer support. Before purchase, they will make you feel that you are valuable. But once you buy, that value disappears, and you will have to constantly call the service department to seek help.

      While making our list, we got the mixed feedback about the brand. Now, our team is doing further research about the best and worst refrigerator brands to further expand our list to help people to make the right choice. Indeed after our research, we will include Hisense refrigerators in our list.

      Reply
  15. I purchased a French door LG in 2012. After 3 compressors went bad I purchased another French door LG in 2017. I got a 2nd LG because I like the in-door freezer. Well, on July 14 this year a technician came because it stopped cooling. He didn’t fix it, no cooling, and another technician came July 19. It worked for 6 days. Another technician is coming tomorrow to perform some sort of magic. The compressor is running but not cooling anything. I have lost hundreds of dollars due to everything defrosting in the freezer several times and am disgusted with LG. No matter what is done to repair it, I will never trust LG again and am strongly thinking about purchasing another brand, probably GE.

    Reply
    • Hi Nancy

      The compressor issue in LG’s new model is quite prevalent. So, we also do not recommend going after LG’s new compressor technology. GE is probably the best option today.

      Reply
  16. Update to my July 28 post: The compressor was running but had a leak and a new one has been installed. The refrigerator is very cold right now but I wonder how long it will last. For anyone who might be interested, the GE also has an in-door ice compartment.

    Reply
  17. Our Kenmore still works after 22 years..But is starting to go..In very hot weather there is internal condensation..
    It is sad that Sears/Kenmore no longer exists..because the issues with many other manufacturers requires consumers to play “Russian Roulette”..
    We just bought a Samsung side by side..ugh..risky
    Not delivered yet..But will let you know how it works in a few weeks..

    Reply
    • Hi Carol

      I hope you and your family are doing great in this pandemic
      We’re looking forward to hearing from you, and we hope your new refrigerator brings a lot of happiness to your home.

      Reply
  18. Hi, I just bought a LG LBNC15251V Fridge today. Is is basically the only fridge that could fit in the space I have in my kitchen. This is a small fridge, 26″? and has the freezer on the bottom and fridge on top. There are no fancy French or side by side doors. I heard just now about these terrible compressor problems. Should I be worried? Its on back order- so I am assuming it is one of the newest of the line.

    Reply
    • Hi Ray,

      Hope you and your family are doing great!

      LG resolved the compressor issue in September 2020. Although there has been a drop in the number of compressor problems reported by homeowners, there are still a few. You don’t need to worry much about the issue if you got the latest model. Many users have been happily using LG refrigerators without any compressor issue. If the warranty of your appliance is good, then I would recommend you to stay with it.

      Good luck with your new refrigerator!

      Reply
  19. I’ve worked with a major appliance service center for approximately 20 years. Whirlpool products always have been number one in longevity. We are Whirlpool, Frigidaire and GE Authorized service center. As of 18 months ago- the boss decided we would no longer wanted to service on LG products. The simple reason LG workmanship was so lacking…. we would not be able to even warranty apart for 90 days. Specially if was electronic. Such as electronic control boards in refrigerators. I am not sure where you received your information regarding this article but It wouldn’t be surprising that LG was supplementing your income.

    Reply
    • Hi a2maverick,

      Thank you so much for taking the time to let us know your thoughts.
      There isn’t a single brand that sponsors us. While writing this article, our primary goal was to assist consumers in understanding exactly what they were buying. We agree that there are numerous LG refrigerator complaints, particularly with the dual compressor issue. Despite this, customers continue to ask us to propose the best LG refrigerator model. As a result, we only included one LG model in our list that garnered a lot of positive feedback from homeowners. Moreover, our list of the worst refrigerator brands is not based on personal preference. Our ranking is entirely based on customer feedback gathered by our team from the users of these particular brands.

      Reply
  20. I’m laughing at the notion that a freezer lasts an average of 12 years. I bought a Samsung 2 door side by side in October 2014. After a little over a year, once the warranty expired, I had to repair it and replace spoiled food. It died again and I replaced it entirely in Feb 2018 with a GE French Door which looks an awful lot like the one shown up there though its model number is GFE28GMKES. 3 and a half years later, its icemaker stopped expelling the ice this weekend. It expels it if I pull it out from the wall and then move the sensor lever three times back and forth – not a very efficient way to make ice. Annoying but not the end of the world. Now today, we noticed the frozen fruit in the freezer part in the drawer is melting though the meat further below seems okay for now. We’ll be having fish tonight before it goes bad. My previous refrigerator which was left behind when we sold the house was 17 years old and still working fine We paid a third of what we’re paying for them now. I’m sick of the overpriced piece of garbage refrigerators made in foreign countries that we keep buying. Each manufacturer should have to pay a premium of 75% of the cost of the refrigerator when it goes to a landfill if the thing is younger than 10 years old. Maybe then, they’ll stop making overpriced oversized junk. My grandmother’s refrigerator was already 30 years old when we were little kids and it worked fine so it’s not like they once didn’t know how to make working refrigerators.

    Reply
  21. Hello, Karen.

    I hope everything is going well for you!

    Criterion Refrigerators’ only flaw that I’ve noticed is its lack of communication. A few consumers have expressed dissatisfaction with the after-sale customer service. However, a large majority of people are happy with this brand and have no complaints.

    It’s also true that this brand has just recently begun to gain popularity. You may proceed if they tell you that they will fulfill the warranty.

    Reply
  22. Bought an LG refrigerator and dishwasher in November 2018 . The dishwasher was damaged so I couldn’t have it for Thanksgiving . I replaced an Amana refrigerator that was over 20 years old and still working because my Frigidaire dishwasher which was also over 20 yrs old stopped working. The new LG dishwasher will not start apparently something to do with door latch. I can’t find anyone willing to repair It I contacted LG and emailed them my Home Depot receipt they claim that they can’t read it. Anyways yesterday The compressor of the LFCS22520s frig stopped working. Had to throw all the food out. Don’t know where to turn now

    Reply
  23. LG is Samsung. Samsung has produced the worst refrigerators in the history of cold. There’s a facebook group dedicated to getting refunds for their defective products that have recovered money in the high seven figures. There is no way on earth this article isn’t a paid advertisement.

    Reply
  24. Let me know what you think of the Fisher and Paykel RF610ADX5. Lost its cool after about 7 months. Sent for repair and returned within a fortnight, but it never really got going and by the next morning we still had a new fridge that didnt cool. F&P were responsive, but we are concerned about the reliability of this model and whether we should replace it with the same.

    Reply
    • Hi Pam,

      I hope you are doing great!

      Yes, F&P provides excellent customer service after the sale. If you do decide to replace it, I would recommend the Fisher and Paykel RF522. There have been no complaints about this model. Best of luck!

      Reply
  25. Purchased an LG French Door model fridge with door-in-door, higher end model (about $3500.00 if I recall) in 2016. The Ice-maker/water on exterior failed about two years later…followed soon by the freezer failing to cool. Several compressors were replaced under warranty and the service people were here for approximately a month. We were without a refrigerator (bought a small one to get by)for that time period. Approximately a year later, same thing occurred again. Another compressor was replaced.
    About 4-5 months ago, the refrigerator began emitting noise somewhat equivalent to a motorcycle engine taking off in our kitchen! I called LG and was told if the refrigerator was still cooling, there was nothing that could be done unless it wasn’t working. It stopped working again about a week ago and when I called LG, I was made aware that our warranty had expired 3 months and x number of days ago! LG will cover the cost of the compressor, but we would need to pay for labor. In checking on labor cost, I was told it would be approximately $550.00 to address that problem. Thus, we will be purchasing a new WHIRLPOOL refrigerator now!

    Reply
  26. We have also purchased an LG French Door refrigerator for over $3,500 – only about 5 years old and no longer under warranty. We have had to have it repaired at least 3 times and finding a repair person was very difficult because we were told no one wants to work on LG refrigerators in our area. Also, every few months the unit makes a god-awful noise and error messages show up – we have to move all food out of the unit and unplug it overnight which seems to solve the problem until the next time. We are so fed up that last night we went and invested in a brand new Frigidaire Gallery. We will never again buy an LG product. It may be rated highly but it also looks like they may be facing a Class Action lawsuit related to their refrigerators? Not surprised.

    Reply
  27. Article is nauseating……who recommends a fridge (Lg) when the compny is in currently in court for Class Action lawsuit AGAIN for faulty compressors they keep replacing with anothe faulty compressor! Now Make that make sense.

    Reply
  28. Not sure why GE Profile refrigerator PFS6PKWBSS is not on your AVOID list. Google GE noisy fan, Water on floor, water under tray etc. There is no end to the list of problems with the way the ice freezes between the panels then blocks the fan and leaks water everywhere. When you call GE they deny ever hearing about it – yet repair issues are all over youTube. A repairman confirmed they have a lot of problems. We have to take all the food out and totally shut our (2008 French Door w/ice maker) down every 6 months for 3 days to take the back off and manually defrost. Other than that… French door refrigerators are stylish and fine.

    Reply
    • Hi Joe,

      I hope you are doing great today!
      I’m sorry to hear about your terrible experience with GE. This model will undoubtedly be reviewed by our experts very soon.

      Reply
  29. The Samsung refrigerator is one of the worst refrigerators to buy. Ice maker and water dispenser are the problems with the Samsung models. To send a message to Samsung, I suggest Samsung refrigerator buyers do not buy any Samsung products.
    Also, it appears refrigerator manufacturers cannot design a good reliable ice maker and water dispenser.

    Reply
    • Hi Sherwin,

      I hope you are doing great!
      It is sad to see that you have had a bad experience with a Samsung. Now this proves that no matter how big the company is, it still can produce the worst refrigerators.
      We will, without a doubt, review Samsung refrigerators next time.

      Reply
  30. I have bought 3 refrigerate in the past 5 yes LG Samsung and Ge they have all gone out.
    They don’t make them the way they used to.
    Fed up customer

    Reply
  31. We bought a whirlpool fridge for the garage around 2013. The first few years I had to replace the fan twice, then the defrost timer. I was fortunate that I only paid for parts and repaired myself. So after that no issues knock wood.

    Reply

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