8 Worst Hot Tub Brands To Avoid

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“A day off and backyard sanctuary” what comes to your mind when you hear this? Leaving all the tensions behind and relaxing in a hot tub, right?

Getting a chance to relax in a hot tub after a tiring day is a pure bliss. However, for that, it is essential to find the right one.

And that is where the real hunt starts. Many brands claim to provide high-quality hot tubs, but all that glitter is not gold.

To find a high-quality hot tub for your backyard, it is a wise decision to know about the hot tub brands to avoid first. Because once you know which brand you need to avoid, your search for the best becomes easier.

Therefore, today we have come up with a few of the worst hot tub brands that only waste time and money.

So, without further ado, let’s get started.

List of 8 Hot Tub Brands to Avoid

Note: A whole brand can never be considered as worse. A popular brand can produce specific products which compel people to call these brands “worse.” There are also few factors that affect the reputation of these brands. In this review, the list we have compiled is not based on our personal preferences. Instead, this list has been made based on the feedback from people who have used these brands.

The following is the list of worst Hot Tubs that you should avoid, the list is compiled by our research team after doing extensive research and getting feedback from many hot tub users.

  • Life Spas
  • Jacuzzi Hot Tubs
  • Futura Spas
  • Thermospa
  • Laguna Bay Spas
  • Dimension One Spa
  • Coleman & Bestway
  • Aleko Hot Tubs

Worst Hot Tub Brands

Worst Hot Tub Brands To Avoid

1. Life Spas

Life Spas is a hot tub brand based in Chino, California. It claims to be a leading spa brand. However, after analyzing consumer reviews, we have concluded that Life Spas is one of the hot tub brands to avoid.

Almost 45% of the consumers have complained that the water heaters in Life Spas’ hot tubs are inadequate. They overheat the water to a level that it can start boiling anytime.

 If you start looking for information about this brand, you will notice that their reviews are pretty inconsistent. This brand is rated 2.5 according to Yelp and 2.8 according to the consume affairs.

No matter what you are buying and from where you are buying it, one of the essential factors to consider is customer service. And that is where Life Spas lacks the most.

You’ll find a lot of consumers saying that their complaints are ignored. Consumers are based on what a business runs. If you ignore your consumer’s complaints or make them wait too much, how can your business be successful? 

That is why Life Spas is the brand you should avoid if you are looking for an efficient hot tub.

Are you still confused? Have a look at the cons.

Reasons to Avoid

  • Don’t deliver what is advertised
  • Extremely late delivery
  • It doesn’t work properly
  • Poor quality material is used in the process of making these hot tubs.

2. Jacuzzi Hot Tubs

Jacuzzi Hot Tubs is another hot tub brand based in California. The hot tubs by this brand are pretty excellent and energy-efficient. They work very well.

 Jacuzzi Hot Tubs is rated 3.5 according to consumer affairs. Now you might be wondering, why is it among the worst hot tub brands with this rating? Because compared to Life Spas, it has a pretty good rating.

However, let us make it clear for you. Even if it has gotten 3.5 stars, those stars are just for the quality of the hot tubs. Just like Life Spas, this hot tub brand is also famous for its poor customer service.

Many consumers have complained that they don’t replace the damaged hot tub parts even when they are still within the warranty period.

Let’s check out some of the drawbacks of this brand.

Reasons to Avoid

  • It comes with limited energy-efficient options
  • Made of poor quality material
  • Defective parts
  • The heater doesn’t work properly

3. Futura Spas

The next worst brand that you should avoid is Futura Spas. This hot tub brand is rated 2.5 for three years straight, both on consumer affairs and Google.

Moreover, some consumers also complain about busted fuses and cracked cabinets. Futura Spas has very poor customer service.

They claim to have a warranty period of 25 years but instead take money from customers for repairing the defective parts even though the product is still within the warranty period.

Another complaint that you will hear from the users is that the product isn’t the same as those advertisements.

Below are some drawbacks of this brand.

Reasons to Avoid

  • Filter pleats are weak
  • Made of cheap quality material
  • Confusing control panel
  • Rough plastic in some areas of the tub

4. Thermospa

This brand has the lowest ratings based on customer satisfaction.

One of the biggest problems that you’ll get to see is that Thermospa doesn’t use local dealers. Many customers have complained about extremely late deliveries. Even one said she got her hot tub after whole three months of ordering.

Thermospa Hot Tubs don’t have a good construction both internally and externally. Also, you’ll notice that on Better Business Bureau, it is rated as B.

To make it easier for you, we have mentioned few more cons of this brand. Have a look.

Reasons To Avoid

  • Unclear instructions
  • Foam is produced in the tub
  • Not enough information online related to the pricing|
  • Leakage problem

5. Laguna Bay Spas

Laguna Bay Spas is yet another hot tub brand to avoid you’ll find. The products of this brand often come defective. Many users have complained about heating issues and defective tubs.

Another reason to call this brand one of the worst hot tub brands is its extremely poor customer service. They refuse to send any replacement for the defective or damaged part despite having a warranty.

According to Yelp, Laguna Bay Spas has a rating of 2, which signifies that those who bought this product weren’t happy at all.

If you still don’t find it convincing enough to avoid this brand, check out the factors mentioned below. 

Reasons To Avoid

  • Water leaks out
  • Weak jets
  • Very ill-fitting cover
  • Difficult to understand control panel

6. Dimension One spa

Okay, so now the next brand on our worst hot tubs list is Dimension One Spas. If you happen to check their website, you won’t find any reviews. However, this brand has been rated 3.2 by Consumer affairs.

Some people have also complained about the lack of support you get from this brand. They tried to replace their heaters; however, there was no response from the Dimension One Spas.

Moreover, many people have also mentioned that only after a few weeks of usage, they noticed that the tubs were leaking.

Check out some other reasons why this hot tub brand should be avoided.

Reasons to Avoid

  • No instruction at delivery
  • Poorly designed motor, pump, and hoses
  • Water leakage
  • Needs repair often

7. Coleman and Bestway Inflatable Hot Tubs

Coleman and Best Way Inflatable Hot Tubs are considered one of the worst hot tubs for a few specific reasons. The first one is that it will take years to heat water. Well, not years in reality, but it does take longer.

You might be thinking that it is an inflatable hot tub brand, aren’t these supposed to take a while to heat water? Well, the answer is yes! They do, but Coleman here takes a little too long.

People have also complained about the jets being weak. A user even said that the spa she bought didn’t last long. 

Let’s have a look at some of the drawbacks of this brand.

Reasons to Avoid

  • Poor quality jets
  • Very slow heating
  • Made of poor quality material

8. Aleko Inflatable Hot tubs

Last but not least, we will talk about Aleko Inflatable Hot Tubs, another worst hot tub brand to avoid. This brand, as compared to others, has both good and bad reviews.

However, the majority of the reviews are bad ones. One of the most common problems that people have faced with this brand is that the tubs delivered to them were faulty.

The hot tubs either take quite a long to heat and when they do, the heat doesn’t stay for a long time.

Just like the brands mentioned above, Aleko is also famous for not providing good customer service.

Check out few more cons of this hot tub brand.

Reasons to Avoid

  • Only 3 months warranty
  • The hot tub doesn’t turn on
  • Unevenly inflated
  • Malfunctioned heaters

Most Reliable Hot Tub Brand That Are Worth A Try

Now that you know what hot tub brands you need to avoid, it is time for you to know about some of the best hot tub brands that you should give a try. Let’s have a look at these hot tub brands.

1. Masters Hot tub

Having a rating of 4.3 on consumer affairs, Masters spa is one of the best hot tub brands out there. No matter what your budget is, you’ll find an affordable range in prices for 25 products.

The hot tubs by Masterspa come with a noise reductions system which means that the motor and pump vibration will be decreased. You can also add mobile compatibilities, WIFI, and a fusion air sound system in these tubs.

So, if you like peaceful surroundings and don’t want to disturb the neighbors, then Masterspa is the brand you need.

2. Bullfrog Spa

This brand makes one of the most energy-efficient hot tubs on the market. Bullfrog is quite famous for its customer support service. It means you won’t have to worry about your complaints being ignored.

Bullfrog Spas’ products are all well regarded and come in a variety of price ranges. So you can choose the hot tub that suits your budget.

3. Essential Hot Tubs

Essential Hot Tubs is a very high-quality manufacturer of hot tub brands. Its products are mostly rated as 4.7. One of the most important factors is that they have very comfortable seating. This brand is also very energy efficient.

The heating system of Essential Hot Tubs is quite efficient. Moreover, it has a great filtering system, so you won’t have to worry about cleaning your water now and then.

With a rating of 4.1, this hot tub brand is for sure one of the best hot tub brands.

4. Marquis Spas

Marquis offers a wide range of hot tubs and swim spas. It is also one of those budget-friendly hot tubs. Marquis hot tubs come with a warranty of 1-5 years.

The best thing about Marquis is that they come with a constant clean technology. Which each time, you will have a clean and fresh soak.

You can install the audio system and LED lighting in your Marquis hot tub. Moreover, it comes with a wide range of customization options as well.

Lastly, when it comes to customer service, you won’t have to worry as it takes care of its consumers very well. 

8 Most Common Hot Tub Problems

Hot tubs often have flaws that are not readily apparent to the user. Some of the most common problems in a hot tub include:

1) A lack of proper filtration.

Without proper filtration, the water can become cloudy, odoriferous, and may even contain harmful bacteria.

2) The spa is too small.

Most spas are sold with an “X” marked on the side of the tub. That “X” represents the size of the tub that comes standard with the model.

3) The wrong type of jet is installed.

Many spas are sold with a “starter package” of jets. This means the manufacturer assumes you will eventually add additional jets as your needs dictate. However, if the jets you receive with the spa are inadequate, you may have a difficult time adding more jets later without replacing the entire unit.

4) The wrong type or number of filters are installed.

If you don’t have enough filters, the water will become cloudy, odoriferous, and may even contain harmful bacteria. On the other hand, if you put in too many filters, it will impede the circulation of the water, and you will start to lose heat faster than you would otherwise.

5) The spa does not have a drain.

In some cases, this is intentional on the part of the manufacturer. However, if it’s not, you may find yourself struggling to keep the water out of the tub when you first fill it with water. After that, you will probably have to keep adding chlorine to the water or start to get sick from the harmful bacteria that develop in the water.

6) The water does not get heated to a sufficient temperature.

This can lead to all kinds of problems. First of all, you may end up with an uncomfortable hot tub that feels like it’s never going to heat up enough for you. On the other hand, if the water gets too hot, you could get a medical problem from the temperature of the water.

7) There is not enough circulation.

Again, this is caused by a lack of filters or by installing too many filters. Either way, the water will not be moving around enough to keep itself clean. As a result, there is a good chance some sort of bacteria will develop in the water and make you very sick.

8) The wrong type or size of heater is installed.

This is a common problem with spas that are “converted” from a conventional bathtub. If the heater you have is inadequate, you may find yourself struggling to keep the water at a comfortable temperature or, you may even find yourself with a hot tub that feels chilly to you.

Hot Tub Buying Guide

Buying a hot tub can be overwhelming and expensive. There are so many hot tubs and brands to choose from, and the market is full of scams and lies. We’ve done the research for you and compiled a buyer’s guide to assist you in making a good decision.

So, you need to consider the following things before buying a hot tub.

1) Types Of Hot Tub

There are two main types of hot tubs: Portable Hot Tub vs. Custom Spa Hot tub.

Both have their pros and cons, but there are several key differences to be aware of. First, let’s discuss the differences between a portable and a custom spa hot tub.

A custom spa hot tub is one that is built into the floor or cement slab of your property.

This type of hot tub will almost always give you a much better, longer-lasting, more comfortable experience than a portable hot tub. Also, because it is built into the ground, you won’t have to worry about the hot tub getting damaged if you are ever flooded.

However, there are a few disadvantages to having a custom spa hot tub. The first is that they are usually very expensive. The second is that they require a lot of work to install. 

A portable hot tub is one that is freestanding, either on a trailer or some other type of dolly. It has obvious advantages over a custom spa hot tub. First, it is lightweight, so it is easy to move. Second, because it is portable, you can take it with you almost anywhere.

2) Size Of The Hot Tub

The next consideration you should be thinking about is the size of the hot tub you want. There are a few different factors to consider here.

The main ones are the Length of Time You Will Use the Hot Tub Each Year and How Many People Will Use.

If you plan to use your hot tub for only a short period each year (1-2 months out of the entire year), then you probably do not need a very big hot tub.

If, on the other hand, you plan to use your hot tub for a long period each year (6-months or more), then you should definitely get a larger hot tub.

3) Features You Want In Your Hot Tub

Now, let’s discuss some of the features you want in your hot tub. These are things like:

A Spill Proof Lid– This will keep water from getting into the hot tub, even if the spout is left off. It is especially important for children and pets to be safe when using the hot tub.

An Overflow Drain– This will allow you to empty the water out of the hot tub if you ever need to. It also lets you know when the water level is too high and needs to be adjusted.

A Filtration System – This will remove particles from the water, keeping the water clear and clean.

A Depth Gauge – This will let you know how deep the water is when you are sitting in the hot tub. 

A Shelving Unit Under The Ladder – This will give you extra seating around the hot tub.

An Alternating Current Motor – This will provide an even heating system, which is important for your comfort level.

4) Jet Count And Power Of Jets

The next consideration is the jet count and power of the jets in your hot tub. More jets means a more powerful flow of water over your body. But, too many jets can make the water stream over your body so strong that it becomes uncomfortable.

You should definitely pay attention to this aspect of your hot tub because it can make a big difference in your overall comfort level.

5) Construction Quality of Hot Tub

The next consideration is how well the hot tub is constructed and how energy efficient it is. If the hot tub has been poorly constructed, then it could have a number of problems. These problems could include:

  • Leaking Air
  • Poorly Sealed Joints
  • Rust

6) Warranty and Customer Service After The Sale

Alright, now that you have considered all these factors, the next step is to go out and get yourself some hot tub shopping done.

Remember, at this point, you are not buying a car or a toaster oven. You are buying a luxury item. So, you need to buy from a manufacturer who is offering you a decent warranty with great after-sale customer support.

7) Cost Of The Hot Tub

The final thing you need to think about is the cost of the hot tub. There are many variables that go into the cost of a hot tub, like:

The hot tub size – Larger hot tubs (those with a longer duration) are generally more expensive than smaller ones.

The features you want in the hot tub – The more features you get, the more it will cost you.

What type of warranty you want – A standard 1-year warranty is usually all you will need, but if you want a longer warranty, you will have to pay extra for it.

What type of heater do you get – You can get a gas or electric heater. If you get an electric one, you will need to supply your own electrical hook-up. If you get a gas heater, you will need to supply your own natural gas line. Either way, you should know the details before you order the hot tub.

What are the pros and cons of an electric or gas spa?

Electric Spas

Electric spas are becoming more popular for their convenience. They can be used anywhere without the need to carry out manual labor because they require less maintenance and have a quick setup process.


  • They heat up very quickly, which makes them perfect for use in cool weather.
  • They run on batteries, which means you can carry them almost everywhere with you.
  • You can use them in your home, office, or even on the road.
  • You don’t need an electrical outlet to use them, so you can use them practically anywhere.
  • They are quieter than traditional spas. You will not hear any annoying gurgling sounds as you do with a gas spa.
  • They are easier to clean.
  • You just hose them off and they are ready to go again.
  • They are also cheaper to operate and maintain.


  • Not all models of electric spas are created equal.
  • Some of them are extremely noisy.
  • Others are very expensive.

Gas Spas

Gas spas offer a few advantages over electric spas.


  • They heat up much more slowly, which allows you to enjoy the soothing warmth of the water for a longer period of time.
  • Also, they are easier to clean. Just a quick hose down and they are ready to go again.
  • They have a much longer lifespan than electric spas. Some models have a lifespan of 20 years or more. 
  • You can use them in your home, on your boat, or even in an RV.
  • And they require no electricity at all, so you can use them practically anywhere.
  • Moreover, they are also less expensive to operate and maintain.


  • Gas spas are not as convenient as electric spas. You have to fill the tanks every time you want to use the spa, which can get tedious.
  • Also, you need to make sure you have enough fuel to run the spa for an entire day. In addition, gas spas are louder than electric spas.
  • You will hear loud hissing sounds and gurgling noises. This makes them less than ideal for a home setting.

What should you choose? That depends on your situation. If you want maximum convenience, go with an electric spa.

How often should you clean and sanitize your spa?

The answer to this question depends on the conditions of your spa and the amount of use. For example, if you have a commercial property that is open for public use, then you should clean and sanitize it more often in order to prevent any hazards.

If you have a personal spa at home and don’t want to spend money on cleaning and sanitizing it too often, then we recommend cleaning your spa once or twice a month instead. 

Therefore, the frequency of cleaning and sanitizing your spa should be determined by the condition of your spa and the amount of use. If your spa is in great condition and gets used very little, then you can go a long time (months or even years) between cleaning and sanitizing it. 

However, if your spa is in poor condition or gets a lot of use, then you should clean and sanitize it more often (once or twice a week). Also, if you are using your spa a lot (five or six days per week), then you should clean and sanitize it more often than once per week.

In either case, the basic rule is to clean and sanitize your spa when it gets grossed out and stinky. 

Please also read: Worst Water Heaters

How to clean your Hot Tub?

The following video will guide you about the steps you need to clean your hot tub.

Frequently Asked Questions

What is the difference between a luxury spa and a cheap spa?

The difference between luxury and cheap spas is that they are more expensive because they offer more services, better quality services, and more comfortable treatments. A cheap spa offers you a quick solution for your stress, but they don’t provide the type of relaxation that you can get at a luxury spa.

Are saltwater hot tubs better?

Saltwater hot tubs are a popular choice for people looking to relax and revitalize their muscles after a long day. They also offer a healthier alternative to traditional hot tubs or spas. However, saltwater hot tubs are more expensive to use, require more maintenance and can be difficult to balance the water chemistry. On the other hand, traditional hot tubs are cheaper and easier to maintain.

What temperature should I keep my hot tub in when not in use?

When you are not using your hot tub, keeping the temperature at a low level is important. This helps to extend the heating system’s life and prevent damage that may be caused by extreme heat.


We hope that our review will be helpful for you whenever you decide to buy a hot tub. The brand that we have mentioned above is a few of the quite famous brands for hot tubs. However, certain factors have made us conclude, including these brands in our list of worst hot tub brands to avoid.

After reviewing each brand, the common problems we found were bad customer support service and poor quality of tubs.

Therefore, we recommend you choose the brand that prioritizes its customers and doesn’t compromise on quality.

To make it a little easier for you, we have also mentioned some of the best hot tub brands. Have a look at them and choose wisely.

Because at the end of the day, we all want a product worth both our time and money.

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