Hisense TV Problems – Easy Troubleshooting Guide

People experience many problems with Hisense TVs, and fixing them is an important part of using them correctly.

This is a basic guide to help you troubleshoot all Hisense TVs. We will let you know how to fix common Hisense TV problems such as no sound, picture freezing, volume control not working, and remote not responding.

Hisense TV Problems

Hisense TV Problems

Hisense is one of the top-selling TV brands in the world, and they have been making a name for themselves.

However, some users report problems with their TVs, so here are some common Hisense TV problems and how to solve them.

1. Hisense TV Won’t Turn ON:

If your Hisense TV won’t turn on, you should first check the power cord and plug.

Check to see if the power cord is plugged in properly, and if the plug is loose or damaged, the TV won’t turn on.

Make sure the power cord is plugged into a good outlet, and if you plug it into an outlet that is too close to the wall, it may not work.

Inspect the plug for any damage or wear; if it looks worn or damaged, it may not work.

If your Hisense TV still doesn’t power up, there might be an issue with the TV. If this is the case, you should seek assistance from Hisense.

2. The Screen on my Hisense TV is Flickering:

This is usually a problem with the TV, not the HDMI cable or TV.

The most common cause of this problem is the power supply, and the power supply is the component that supplies power to the TV.

An issue with the power supply may be causing your TV to flicker. The power supply may be replaced to resolve this. You will need to hire an expert to replace it.

Flickering can also indicate a bad connection between the TV and the power source. If you have a surge protector, make sure it is plugged incorrectly.

An electrical problem in the home can also cause flickering.

If the flickering is only on the TV screen, it may be caused by a loose connection or a damaged TV.

If the flickering is on the entire TV screen, it could be a problem with the TV, and in this case, you should contact Hisense for help.

Hisense TV Repairing

3. Hisense TV Remote Not Working:

This is one of the most common Hisense TV problems. If you cannot use your TV remote to control the volume or change the channel, then this is a major problem.

There are many reasons why the Hisense TV remote might not work. Some possible reasons are:

  • The remote is defective.
  • The remote is lost or broken.
  • The batteries in the remote are dead.
  • The batteries in the remote are weak.
  • The remote has a malfunction.

Meanwhile, if you have a new Hisense TV and cannot use the remote, you can contact Hisense Customer Support, and they will help you with your problem.

4. TV Brightness is too High or Low:

You may notice the brightness is too high or low on your Hisense TV. An incorrect setting on your TV can cause this, or the cable box is not plugged in.

Some users report that the TV is too bright, so they must reduce brightness to get a better picture.

There are several ways to reduce the brightness of a Hisense TV.

The easiest way is to select “TV Settings” and select “Adjust picture.”

You can also use the remote to adjust the brightness of the TV. Press the “menu” button and press the “arrow” button to adjust the brightness.

5. TV Sound Not Working:

If your Hisense TV is not producing any sound, this could be due to a faulty speaker.

You should always inspect the TV speaker and ensure it is not cracked. If it is, you can get a new one from the store or online.

You can also try unplugging and plugging the TV’s power cord into a different outlet to see if this fixes your Hisense TV sound problem.

Troubleshooting Hisense TV

6. TV does not connect to Wi-Fi:

If you are having trouble connecting your Hisense TV to your Wi-Fi network, you need to ensure that you have your network set up correctly.

First, check that your router is powered on. If you are using a router, ensure it is set up to use the wireless setting on your Hisense TV.

If you are using a wireless access point, ensure it is set up to use the wireless setting on your Hisense TV.

Check the security settings on your router. You should be able to connect to your Wi-Fi network without any security.

If you want to connect your Hisense TV to Wi-Fi, you can follow these steps:

  • Try to connect your Hisense TV to the Wi-Fi network using the Wi-Fi button on the remote.
  • Ensure the Wi-Fi button is on and the Wi-Fi connection is turned on.
  • If the TV is still not connecting to the Wi-Fi network, try using a different Wi-Fi network.

7. Hisense Smart TV screen went black:

This is a prevalent problem with Hisense TVs.

The screen will go black, and no buttons on the remote will work.

A loose connection between the HDMI cable and the TV is the most prevalent source of this issue.

If your TV is still black and you don’t know what to do, you can try to power off the TV by pressing the power button and unplugging the power cord.

If the TV doesn’t respond to power off or reset, you must check the fuse. If the fuse is OK, you can try to check the voltage.

If the voltage is OK, then you can check the connection of the power cord.

If the power cord is OK, you can reset the TV by pressing the power button for at least 15 seconds.

Fixing Hisense TV sound problem

8. Backlight not working:

The LED strips that light up the wall have a backlight that controls aboard. You won’t be able to view any images if the backlight isn’t working.

The board that controls the LED strips or your LED strips may malfunction.

You’ll have to change them from the back of the TV because it’s a hardware issue.

This can either be replaced or repaired. If you don’t have a warranty, you’ll need professional help to get the job done.


Hisense has recently started producing TVs and has a reputation for producing quality electronics.

But many users complain about issues with their Hisense TV, so if you’re planning to buy one, you should know the most common Hisense TV problems and how to fix them.

There are a lot of things that can go wrong with a Hisense TV, and it can be hard to fix them.

After you have gone through all the common TV Problems, you can fix them yourself.

If you have any questions about Hisense TVs, please comment below.

Steven Settles Author

Steven Settles is an ISCET-certified master in appliance repair. He has aced the National Appliance Service Technician Certification Exam, showcasing his exceptional diagnostic and repair skills. With an in-depth understanding of the latest repair technologies and a keen eye on evolving industry standards, Steven is a go-to expert for any appliance issue.

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