Samsung Refrigerator Not Making Ice [Fixing Ice Maker]

Samsung Refrigerators are known for their quality and reliability and have a very high customer satisfaction rate.

Nevertheless, like all products, customers face certain problems with Samsung refrigerators.

One of these is the Samsung ice maker not working, which can happen for various reasons.

The main reasons for the Samsung refrigerator not making ice are a clogged dispenser, water leaking, a faulty water filter, and ice build-up.

Whatever the reason, if your Samsung fridge is not producing ice, it will cause you many inconveniences.

To help you deal with this problem, we have compiled a troubleshooting guide to fix this Samsung fridge problem.

Keep reading till the end to find out the real reason.

Samsung Refrigerator Not Making Ice / Ice Maker Not Working

Samsung ice maker not working

Check out why your Samsung refrigerator ice maker is not working and how to fix it.

But before we go into step by step detailed solution, check out the following table in which I’ve summarized the common Samsung Ice maker problems along with their quick fixes.

1. Make Sure the Ice Maker Is On:

The first thing you must check is whether the ice maker is turned on. The ice maker requires power to work.

You can turn the power on by pushing and holding the “on/off” button on the control panel for several seconds.

The power is on if the “on/off” light comes on green. If the light is amber or red, the power is off.

Many first-time users of ice makers never realize the ice maker must be turned on each time they want ice.

Also, many first-time users forget the ice maker must be kept on even when they are away from home.

2. Check the Freezer Temperature:

The first thing you should check is the temperature of your refrigerator’s freezer compartment. The freezer temperature should ideally be set at 0 degrees F.

If it is not, then you should lower it, as this will help prevent the ice maker from not working.

3. Check the Water Level in the Ice Bin:

The bin’s water level is another factor that can affect the ice maker’s operation. You should ensure that there is sufficient water in the ice bin.

If there is not enough water, then it can lead to dry ice and can also cause the ice maker to work inefficiently.

Fixing Samsung Refrigerator Ice Maker

4. Clogged Dispense:

Clogged ice dispensers are among the top complaints about Samsung Refrigerators.

This is because ice cubes tend to get stuck in the bottom of the dispenser, which is very difficult (if not impossible) to clean.

If this happens, you will have difficulty getting an ice block out of the dispenser.

It probably won’t come out even if you use a long-tipped knife to push on the blockage.

In this case, you should remove the ice cube tray and use a small pair of needle-nosed pliers to pull the metal clips that hold the cubes in place.

Next, you should rinse out the dispenser with hot water and detergent. After that, you should dry it with a clean cloth.

Don’t use paper towels or other paper products, as it may cause the machine to get even more contaminated.

5. Check for Water Leak:

If you are like most homeowners, you probably do not have the skills or the tools to properly check for a leak in your water supply.

But it is important that you learn how to do this because if there is a leak in your water supply, it could literally be the end of your refrigerator ice-making problems.

However, if there is a water leak, the water will enter your refrigerator and freeze.

When the water freezes, it expands and causes the compressor to work much harder. This can damage your refrigerator’s motor and shorten its life.

Also, when the compressor works hard, it creates a lot of heat. The heat from the compressor can melt the ice in your ice maker.

This will prevent your refrigerator from making ice and can even cause the machine to burn up.

So, if you notice any leak in pipes, you should contact a professional to fix this matter.

6. Change the Water Filter:

Your water supply is probably the most essential ingredient for making ice.

If the water passing through the water filter has too much chlorine in it, that will prevent the natural water from freezing. This means your ice maker will never function properly.

Change the water filter every 6 months to 8 months of refrigerator use.

If you wait till the problem occurs, it will be too late. That’s because the chlorine in the old water will have been removed when you replace the water filter.

By then, the ice maker will be damaged and unfixable.

7. Examine the Door Panel:

Most people do not realize that ice can form on their refrigerator door panels and that it needs to be removed before the ice builds up.

If the door seal is worn it can also cause the Samsung refrigerator cooling problem.

If there is an ice build-up on the panel, you can remove it by simply tapping it off with a finger or an object.

However, if there is no ice, then there is no need to remove it. 

Samsung refrigerator Ice Maker not working

8. Reset the Ice Maker:

To reset the ice maker, simply press and hold down the “RESET” button for at least 5 seconds.

It is a good idea to ensure there is no power outage before doing so. Remove your hand from the machine after holding down the “RESET” button for 5 seconds.

If the ice maker still doesn’t produce ice after 5 seconds, try to push the button again.

If your Samsung fridge is still not producing ice, it can indicate that the machine needs repair.

If you are lucky, there may be an error code on the display of the machine, which can tell you what’s wrong.


If you have already tried everything and your ice maker still does not work, there is probably nothing you can do to fix the issue.

However, there is a simple way to replace the ice maker in your refrigerator.

This is because there are only 3 things that could possibly cause your Samsung fridge to stop making ice.

It is either a water leak, a broken part, or a faulty part. If you see any of these problems, you can replace the ice maker or the refrigerator as a whole.

You can also contact a professional and have them check out your machine to see if something is wrong with it.

Steven Settles Author

Steven Settles is an ISCET-certified master in appliance repair. He has aced the National Appliance Service Technician Certification Exam, showcasing his exceptional diagnostic and repair skills. With an in-depth understanding of the latest repair technologies and a keen eye on evolving industry standards, Steven is a go-to expert for any appliance issue.

3 thoughts on “Samsung Refrigerator Not Making Ice [Fixing Ice Maker]”

  1. My Samsung refrigerator produces ice and it is ready to be pushed out the chute, but something is stopping the “spindle” from turning to actually push it out.

  2. My Samsung ice maker is not working AGAIN. I’ve tried all your troubleshooting remarks!!!!
    I will never buy anything Samsung again.


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