Samsung Refrigerators are known for their quality and reliability, and they also have a very high customer satisfaction rate.
Nevertheless, like all products, there are certain problems that customers face with Samsung refrigerators.
One of these is the Samsung ice maker not working, and this can happen for a variety of reasons.
The main reasons for the Samsung refrigerator not making ice are a clogged dispenser, water leaking, faulty water filter and ice build-up.
Whatever the reason, if your Samsung fridge is not producing ice, it is going to cause you a lot of inconveniences.
To help you deal with this problem, we have compiled a list of the most common issues for Samsung Refrigerator Not Making Ice.
Keep reading till the end to find out the real reason.
Table of Contents
- Samsung Refrigerator Not Making Ice / Ice Maker Not Working
- 1. Make Sure the Ice Maker Is On:
- 2. Check the Freezer Temperature:
- 3. Check the water level in the ice bin:
- 4. The dispenser is clogged:
- 5. Check for Water Leak:
- 6. Change the Water Filter:
- 7. Examine the Door Panel and Remove Any Ice Buildup:
- 8. Reset the Ice Maker:
- Conclusion: (Samsung Refrigerator Not Making Ice)
- Steven Settles
Samsung Refrigerator Not Making Ice / Ice Maker Not Working

Check out the reasons why your Samsung refrigerator ice maker is not working and how to fix it.
1. Make Sure the Ice Maker Is On:
The first thing you need to check is whether or not the ice maker is turned on. The ice maker requires power in order to work.
You can turn the power on by pushing and holding the “on/off” button on the control panel for several seconds.
If the “on/off” light comes on green, that means the power is on. If the light is amber or red, that means the power is off.
Many first-time users of ice makers never realize the ice maker must be turned on each time they want ice.
Also, many first-time users forget the ice maker must be kept on even when they are away from home.
2. Check the Freezer Temperature:
The first thing that you should check is the temperature of your refrigerator’s freezer compartment. The freezer temperature should ideally be set at 0 degrees F.
If it is not, then you should lower it, as this will help prevent the ice maker from not working.
3. Check the water level in the ice bin:
Another factor that can affect the operation of the ice maker is the water level in the bin. You should ensure that there is sufficient water in the ice bin.
If there is not enough water, then it can lead to dry ice and can also cause the ice maker to work inefficiently.
4. The dispenser is clogged:
Clogged ice dispensers are among the top complaints about Samsung Refrigerators.
This is because ice cubes tend to get stuck in the bottom of the dispenser, and it is very difficult (if not impossible) to clean.
If this happens, you will have a hard time getting an ice block out of the dispenser.
In fact, even if you use a long-tipped knife to push on the blockage, it probably won’t come out.
What you should do in this case is remove the ice cube tray and use a small pair of needle-nosed pliers to pull the metal clips that hold the cubes in place.
Next, you should rinse out the dispenser with hot water and detergent. After that, you should dry it with a clean cloth.
Don’t use paper towels or any other kind of paper products as it may cause the machine to get even more contaminated.
5. Check for Water Leak:
If you are like most homeowners, then you probably do not have the skills or the tools to properly check for a leak when it comes to your water supply.
But, it is important that you learn how to do this because, if there is a leak in your water supply, it could literally be the end of your refrigerator ice-making problems.
However, if there is a water leak, the water will enter your refrigerator and then freeze. When the water freezes, it expands and causes the compressor to work much harder. This can damage your refrigerator’s motor and shorten its life.
Also, when the compressor works hard, it creates a lot of heat. The heat from the compressor can melt the ice in your ice maker.
This will prevent your refrigerator from making ice and can even cause the machine to burn up.
So, if you notice any leak in pipes, you should contact a professional to fix this matter.
6. Change the Water Filter:
Your water supply is probably the most important ingredient for making ice.
If the water passing through the water filter has too much chlorine in it, that will prevent the natural water from freezing. This means your ice maker will never function properly.
Change the water filter every 6 months, or after 8 months of use of your refrigerator.
If you wait till the problem occurs, it will be too late. That’s because the chlorine in the old water will have been removed by the time you replace the water filter. By then, the ice maker will be damaged and unfixable.
7. Examine the Door Panel and Remove Any Ice Buildup:
Most people do not realize that ice can form on their refrigerator door panels and that it needs to be removed before the ice builds up.
If there is ice build-up on the panel, you can remove it by simply tapping it off with a finger or an object.
However, if there is no ice, then there is no need to remove it.
8. Reset the Ice Maker:
To reset the ice maker, simply press and hold down the “RESET” button for at least 5 seconds.
It is a good idea to make sure that there is no power outage before doing so. After holding down the “RESET” button for 5 seconds, remove your hand from the machine.
If the ice maker still doesn’t produce ice after 5 seconds, try to push the button again.
If your Samsung fridge is still not producing ice, it can be an indication that the machine needs repair.
If you are lucky, there may be an error code on the display of the machine, which can tell you what’s wrong.
Conclusion: (Samsung Refrigerator Not Making Ice)
If you have already tried everything and your ice maker still does not work, there is probably nothing you can do to fix the issue.
However, there is a simple way to replace the ice maker in your refrigerator.
This is because there are only 3 things that could possibly cause your Samsung fridge to stop making ice.
It is either a water leak, a broken part, or a faulty part. If you see any of these problems, then you can replace the ice maker or replace the refrigerator as a whole.
You can also contact a professional and have them check out your machine to see if there is something wrong with it.
Steven Settles is a professional content writer with over 7 years of experience in writing for different niches, including brand reviews, technology, fitness, and more.
Currently, he is working as a content writer for WorstBrands, where he provides insightful reviews of different products, including home appliances, outdoor gear, fashion, and kitchen products. In his free time, Steven enjoys traveling and exploring new places.
My Samsung refrigerator produces ice and it is ready to be pushed out the chute, but something is stopping the “spindle” from turning to actually push it out.
My Samsung ice maker is not working AGAIN. I’ve tried all your troubleshooting remarks!!!!
Nothing.
I will never buy anything Samsung again.
Mine just stopped making ice as well.