Norcold Refrigerator Troubleshooting – Repair Guide

Norcold Refrigerator is one of the leading manufacturers of home appliances, and they manufacture a wide range of refrigerators, freezers, and other home appliances.

There are several complaints about their home appliance range, including the refrigerator.

This Norcold Refrigerator troubleshooting guide will review a few of the most common issues and how to fix them.

Norcold Refrigerators often face cooling issues, water and air leaks, and door malfunctions. Ensure proper ventilation, check door seals, and inspect the compressor.

Norcold Refrigerator Problems & Troubleshooting

Norcold Refrigerator Troubleshooting

We have compiled a list of the most common problems Norcold refrigerators face. Check out:

Norcold Fridge ProblemsQuick Fixes
Refrigerator Not CoolingCheck compressor lights, ensure ventilation, and inspect the fan & door gasket.
Refrigerator Not WorkingReview thermostat, examine fuse, verify power supply.
Water LeakageClean drainage holes, tighten door seals, and clean inside.
Door Not Closing ProperlyCheck hinge, door tightness, and latch.
Air LeakageTighten seals, and inspect for internal water leaks.
Resetting Norcold FridgeHold the ‘TEMP SET’ key follow sequence: Er > CL > Er. Reset if “no co” error.

1. Norcold Refrigerator Not Cooling:

Consumers’ common issue with their refrigerator is that it does not cool properly.

When the refrigerator’s temperature rises, it may be due to several reasons. And one of the most common causes is that the compressor is malfunctioning.

The compressor is the part that makes the refrigerator work and cools the air inside the refrigerator.

If the compressor is not working, the temperature inside the refrigerator rises, and the temperature outside the refrigerator also rises.

To test if the compressor is working, you can check the lights on the refrigerator’s front.

If the lights are not on, then the compressor is not working. If the lights are on, then the compressor is working.

Some other factors can also result in the Norcold Refrigerator not cooling.

First is the Ventilation System of the refrigerator. If air is not properly ventilated, it will result in a cooling malfunction.

Make sure that your Norcold Refrigerator is placed in a place with no obstructions on the back side and ample space for air ventilation.

Check the cooling fan; if it is not working properly, then it will impact the overall cooling system.

The second cause for this Norcold Refrigerator problem could be the loose door. Ensure that it is properly closed and the door gasket is working properly.

2. Norcold Refrigerator Not Working:

The next problem in the Norcold Refrigerator Troubleshooting is the refrigerator not working. A defective component or a loose connection usually causes it.

A loose connection can often be fixed by tightening the screw using the right tools.

If the problem is with a faulty component, you can replace the component to get the problem fixed.

Here are some of the most common reasons why your refrigerator is not working and what things you need to check first:

  • Check your thermostat settings
  • Check the fuse.
  • Check the power supply.

3. Water Leakage Issue:

Norcold Fridge Not Working

If the water level gets low in the refrigerator, it means there is a leak.

You can fix the water leakage from the fridge in the following ways:

  • Check the drainage holes in the bottom of the refrigerator, and if you can’t find any, you should try to clean them.
  • Check the seals of the refrigerator door. If you find any loose seal, tighten it.
  • Clean the inside of the fridge. If you find any dirt, try to clean it.

4. Door Issue:

The door of the refrigerator is another prevalent problem that people face.

If the door is not closing properly, it may be due to these reasons:

  • The hinge is not working correctly.
  • The door is loose.
  • The latch is not working properly.

5. Air Leakage Issue:

Norcold Fridge Air Leakage

If you find that the refrigerator is not cooling correctly, it may be due to a leak in the refrigerator.

There are several possible reasons why the refrigerator is leaking air.

  • The first thing that you should check is the seals.
  • If you find that the seals are loose, you should tighten them.
  • You should also check if the water in the refrigerator is leaking.

How To Reset Norcold Fridge: 

It is quite easy to Reset your Norcold Fridge. Kindly follow the steps below.

  • Press and hold the ‘TEMP SET’ Key on the refrigerator control panel.
  • The TEMP SET button should be released when ‘Er‘ shows up on the screen.
  • Hold the TEMP SET key for 5 seconds after ‘CL’ shows on the screen, then show ‘Er’ again.
  • If the “no co” error is erased, you should cycle the fridge off/on.


I hope that the above Norcold Refrigerator Troubleshooting guide will help you repair the problems you may have encountered in your fridge.

The most common problems of Norcold refrigerators are the door not closing, the refrigerator not cooling, and the refrigerator not cooling.

If you are still unable to fix the problem, then hiring a qualified repair person is recommended to do the job for you. Or you can leave a comment so we can help!

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Steven Settles Author

Steven Settles is an ISCET-certified master in appliance repair. He has aced the National Appliance Service Technician Certification Exam, showcasing his exceptional diagnostic and repair skills. With an in-depth understanding of the latest repair technologies and a keen eye on evolving industry standards, Steven is a go-to expert for any appliance issue.

2 thoughts on “Norcold Refrigerator Troubleshooting – Repair Guide”

  1. hello CAN YOU HELP?
    can you tell me if there is a NORCOLD sales repair company in the UK or even a company that deals with NORCOLD faults on there behalf.
    I have a NORCOLD 1200 series fridge/ freezer in my RV motorhome , the freezer compartments are ok ,but the fridge is running warm. It needs a service engineer to give it a good service and replace parts as necessary.
    Neale Leicester UK

  2. Held the button for more than 5 seconds. Nothing changed. Still showed 4 snowflake symbols.

    Mine quit working when temp dropped to single digits. It’s been in the 50s for a few days. Still not working. No backside access panel.
    Installed in 2021 starcraft superlight.


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