Hitachi TV Problems & Troubleshooting

Hitachi smart TVs make it possible to stream content from Netflix, Hulu, and other providers on the big screen. These TVs also come with several new features that might help them stand out even more.

Some of these features include voice search, universal search (a feature that scans the TV for all of your connected streaming apps), and more.

Regardless of these advantages, many users have to deal with common Hitachi Smart TV problems like video freezes or lags, black screens for no reason, audio cutting out randomly, or experiencing slow/no internet connectivity on their TVs.

These issues with Hitachi TVs may cause you headaches when you are unable to fix them.

So, today in this article, we will discuss some of the most common Hitachi TV problems and how to troubleshoot them. Also, we will give you some tips & advice on how to prolong the life of your Hitachi TV.

11 Common Hitachi TV Problems

Here are the 11 smart ways to troubleshoot your Hitachi TV issues.


1. Freezes & Lag

This is one of the most frustrating Hitachi TV problems. If your Hitachi TV gets a “freeze” or experiences any sort of lag, it will almost certainly be very difficult to use.

Freezes are when the picture on your screen stops updating completely. When this happens, you will see everything frozen except for the blinking cursor in the middle of the screen.

Lag is when the picture seems to be “slow” to update. Lag can happen for many different reasons. It could be your internet connection, your TV’s processing power, or maybe something else entirely.

Whatever the case may be, if your Hitachi TV freezes or lags, it’s time to take action:

  • You should power cycle (unplug it from the wall) and then plug it back in to see if that fixes the problem.
  • Indeed, a power cycle will often fix most Hitachi Smart TV problems. If a power cycle doesn’t work, try restarting your TV.
  • If that doesn’t work, the next step is to reset your TV by holding down the Menu button while turning your TV back on.
  • Keep holding down the Menu button until you hear a beep.
  • Then, release the Menu button, and your TV will automatically reboot itself.
  • After the TV reboots, turn it back on and see if the freeze or lag has gone away.

If all of this fails, you will need to contact Hitachi’s customer support. This is especially true if you are experiencing frequent freezes or lags. Frequently freezing or lagging TVs will almost certainly be replaced under warranty.

2. Video Black Screen With No Reason

A power failure often causes a black screen for no reason. Although this sounds scary, it is actually very easy to prevent. In fact, many people never experience a black screen for no reason at all.

To help prevent black screens, you should always unplug your Hitachi TV when you are not using it. This will ensure that your TV has enough power to keep running smoothly when you are using it.

3. No Audio With Video

This problem can occur for many different reasons. Sometimes, there is nothing you can do to get the audio back. Other times, there may be an audio option in the menu that lets you select a different audio track or language.

If this happens to you, just try one of those options and see if the audio comes back. If it doesn’t, you will have to get in touch with Hitachi’s customer service. They will be able to help you fix this problem.

4. Audio That Stops And Comes Back

This is another frustrating Hitachi TV problem. This issue occurs when your TV detects an audio signal from something other than what you are watching.

For example, let’s say you are watching a football game on your connected streaming app (like NFL Sunday Ticket), and then you switch over to your TV to watch the Weather Channel. The TV will detect the change in channel and then switch over to the Weather Channel automatically. At this point, the TV thinks it is getting an audio signal from the football game and thus starts playing the audio from that app.

However, since it is getting the audio from the wrong source, the audio from the football game stops for a second or two and then starts again. This causes an annoying buzzing sound in your ear while the audio from the game is cutting out.

Afterward, the TV will realize it was getting the audio from the wrong source and stop playing the audio from that app.

5. Blinking Red LED:

If this problem happens to you, simply unplug your TV from the wall for five seconds and then plug it back in.

This will reset your TV and make it ready to use again. If you still have this problem after trying this simple solution, try powering cycle (unplugging it from the wall) and then restart your TV.

If it is still blinking, then give a call to the Hitachi repair center to assist you.

You may also like to read:

6. TV Won’t Turn On:

The last common problem we are going to discuss is when your Hitachi TV will not turn on at all. This can happen for many different reasons.

First, it could be a loose connection inside your TV or to the power supply unit (PSU).
Second, it could be a problem with your power supply unit (PSU).
Check your connections inside your TV and make sure they are tight.

If all else fails, then check out our expert troubleshooting guide on why Hitachi TV won’t turn on.

7. Remote Control Not Working:

Can’t Change Channel, Volume, Etc. If you can’t use your remote control to change the channel, adjust the volume, or even toggle mute, then your remote is simply not working.

Here is what you need to do if your Hitachi TV remote not working:

  • Ensure the batteries in the remote control you’re using are charged. Also, check to see whether the remote’s batteries are old or degraded. Replace the batteries in the remote control if they are old or degraded and see if that fixes the problem.
  • If the problem still exists, then it is probably a problem with your remote control. Therefore, try using a different remote control and see if the problem goes away.

8. TV Turns On But Has A Flickering Picture:  

This means there is an issue with your TV’s picture processing circuitry.

Conversely, if your TV has no image at all, there is an issue with the signal coming from your antenna. It could be as simple as the aerial on your roof needing to be replaced or as complex as you having to replace your entire cable or satellite system.

To fix this problem, you will need to contact Hitachi’s customer support. They will be able to assist you with this problem. 

9. Speaker Does Not Produce Any Sound:

Sometimes when we get a new piece of equipment, it takes us a little while to get it set up just right. If that is the case with you, and you have a new Hitachi TV, you will likely not hear any audio from your TV at all.

This is another common problem with Hitachi TVs. To fix this problem, you will need to contact Hitachi’s customer support as your TV is still under warranty

10. Audio Out From My TV Is Way Too Low:

This can happen for two different reasons.

  • First, make sure your TV is plugged into an electrical outlet that provides at least 15 amps.
  • Second, if it is not, then see if moving your TV closer to the amplifier increases the volume.

If it does, then move the TV back once again until the audio is at a level you are happy with.

11. Audio or Video Is Out Of Sync:

If this happens to you, just call Hitachi’s customer service, and they will be happy to send you a new remote control.

Well, these were some of the most common problems that you can face on your Hitachi TV.

However, if you are planning to change the TV brand, then make sure to go through our list of the worst TV brands first in order to avoid bad TV models.

9 Tips & Advice to Maintain Your TV

With the continuous advancement of technology, there is a lot that we can do for our TVs, from simple tasks like cleaning them or changing their settings to more complex ones like tuning into specific channels.

If you are an avid TV watcher, here are a few easy yet effective ways to increase your TV life.

  • Clean the TV screen with a special cloth every week
  • Change your TV’s settings regularly
  • Turn off your TV’s power whenever it is not in use
  • Avoid keeping the same channel on for hours at a time
  • Use a surge protector to prevent static buildup on your TV and home electronics
  • Keep your TV away from windows and sources of dust and heat
  • Maintain a constant temperature in your home
  • Do not leave your TV on when you go to sleep at night
  • Keep your TV away from children and pets. These are just some of the simple things you can do to help keep your Hitachi TV in top shape.
  • You can expect your Hitachi TV to last much longer than the average TV by following these easy guidelines.


Hitachi makes some of the best TVs on the market today. However, like all other manufacturers, they do have problems from time to time.

Hopefully, you now have a much better understanding of the most common Hitachi TV problems and how to troubleshoot them after reading this article.

Remember, you can also take advantage of the 1-year limited warranty even if you decide to have the TV repaired. Just make sure you call Hitachi’s customer service before you make any such decision.

During the warranty term, they will repair or replace your TV for free. All you have to pay are the shipping costs to return the television to Hitachi. 

If you have any questions, let us know in the comment section.

Steven Settles Author

Steven Settles is an ISCET-certified master in appliance repair. He has aced the National Appliance Service Technician Certification Exam, showcasing his exceptional diagnostic and repair skills. With an in-depth understanding of the latest repair technologies and a keen eye on evolving industry standards, Steven is a go-to expert for any appliance issue.

15 thoughts on “Hitachi TV Problems & Troubleshooting”

  1. I have a Hitachi 32″ LED TV and when I turn it on, the initial white screen with the word Hitachi only flashes, but the backlight remains dark. The sound works normally, the picture works as well when I illuminate it with an auxiliary light, so it can be seen. This can also be caused by a defective LED the diode in the backlight? What strikes me is that when the TV is turned on, the backlight lights up for 1 second and only then goes off permanently. I have previously solved defective led strips for two Philips TVs, but there the screen did not light up even when the TV started. Here it does now, can you advise?

  2. I have a 32” hitachi HEV220U, upon completing an update.
    My freeview facility has stopped, despite having internet connection.
    All my apps have stopped working, what do I do?

  3. I have an hitachi 55inch roku tv from 2016 and it’s been having issues of not turning on at all. The last thing I remember doing was leaving the house with the tv on watching a program from an app. When I came back my tv was off but the standby light was on . Now the light stays on , but my tv won’t power on. I tried checking the back of my tv for power , and read 120v coming in, and read less than .7vdc when on standby. But as I click the on button I get no higher fluctuation . Any advice ?

  4. I’m having trouble getting a sound bar to work. It works for few min and then goes silent. This is recurring problem with hitachi I’m using hdmI arch and connecting directly in to sound bar hdm1

  5. I’ve had a message on my tv for days now “ software upgrade please wait” I’ve waited it goes off.. I touch my remote and it comes back on& now we’ve lost sound

  6. My tv has power it is only 18 months old .it was fine when we went to bed but when we turned it on in the morning we had sound but just a black screen.any ideas?

  7. I have parts of the screen that are slightly different colours. They are lighter and it makes a difference to the picture depending on what you are watching so can be annoying

  8. sound off on one channel ,but comes on for commercials then off for the program this is random .. sound is on for the other channels ???? what is the solution ?

  9. My tv was fine we were watching it next minute screen went black still had audio and small white corner at bottom of the screen anyone know why?

  10. Hi, i have a problem with the Hitachi 1A403D, the home button is not responding. I try another remote of the same make & model but still no response. On the other TV of the same mobel they both remotes work fine.

  11. It contexts to network BUT with no IP address …if it does decide to put an IP address in and I leave the screen and try to go into internet it still says no internet. I have had my broadband checked and it’s fine .

  12. We are appalled that both our Hitachi TV’s have developed the exact same fault. They are 5 years old and both of them have a channel selection problem.

  13. My remote control has been broken I have brought a universal remote with codes which don’t work so I am asking were I can purchase another Hitachi remote from please

    • Hi Cindy,

      You are having screen issues. There are a variety of reasons why this may be happening, but the most common is that your device’s power settings are set to something other than “Off.”


Leave a Comment