Haier Washing Machine Problems & Repair Guide

Haier is one of the top-ranked appliance brands in China. They have recently started to expand into other countries like the USA, UK, and Australia. Their reputation for building durable and reliable appliances is unmatched.

However, like most major appliance manufacturers, they too are not immune to problems and have their share of hiccups.

In this article, we will briefly review the most common Haier washing machine problems and offer easy repair tips.

Haier Washing Machine Problems

Related: Haier Washing Machine Review

Haier Washing Machine Problems

Here are a few common reasons for a Haier washing machine not working properly. Keep reading till the end for solutions.

1. Haier Washer Not Draining:

This is probably the most common washing machine problem and can occur for a number of reasons. The main cause of this problem is a clogged drain and ensuring that your drains are clean and debris-free.

Another possibility is the lid/door of the washer is not secured properly. Check that the latch/lock is secure and that no parts are missing.

A third possibility is the water level in the washer is too high. If this is the case, the agitator may be submerged underwater and not do its job of agitating the clothes.

2. Washing Machine Not Spinning:

When a washing machine is not spinning, it is almost always caused by a faulty motor.

A motor is the main component that powers the drum to spin. In the case of a washing machine, this is usually the motor situated in the tub or front panel.

If the motor is not spinning, there are three potential causes:

  • The motor may be defective.
  • There may be a problem with the wires connecting the motor to the controller board.
  • The controller board itself may be faulty.

There are two things you can try if you suspect that the motor is the problem:

Check the fuse box on your washer. There should be one located somewhere near the washing machine. If there is no fuse box, it is likely that you have a new model washing machine.

Look for a flashing light on the controller board. If the controller is blinking, it could mean that the motor is stuck.

If neither of these options work, contact your Haier dealer. They may be able to help you fix your washing machine at no charge.

3. Not Filling Up Water:

Another common fault in washing machines is that the water reservoir has not filled up.

When you set the machine to run, the water will slowly fill the reservoir. If the reservoir is not full when the machine begins to spin, it will not be able to spin the drum and the wash cycle will be aborted.

One of the most common causes for this problem is the drain valve being stuck open or closed.

To check the drain valve:

  • Turn off the machine and unscrew the front panel or tub.
  • Check the position of the drain valve and see if it is fully shut.
  • Obviously, if the drain valve is partially open, it will allow some water to leak out and cause a partial filling of the reservoir.
  • If the drain valve is fully open, it may have been stuck in that position.
  • Try adjusting the washer to see if this corrects the problem. If not, it could indicate that the drain valve is faulty.

4. Not Cleaning Clothes:

If your washing machine clothes are not getting clean, there could be a number of different reasons.

First, the machine may not be spinning the drum fast enough. If the drum is not spinning at all, it will not get clean. To check this, turn on your machine and listen for the drum to rotate.

If you hear a very faint sound of the drum rotating, the motor is probably not spinning fast enough or you may need to replace the motor.

Another possibility is that the machine has detected dirty clothes and is attempting to use a less aggressive cycle in order to save time. This is a good thing.

However, sometimes (especially with colored clothing) the machine gets confused and uses the wrong cycle. If this is the case, just ignore the display message and start the cycle over.

A third possibility is that the machine does not have enough water in the reservoir. Make sure the water fill valve on the front of the washer is not stuck open or closed.

If the valve is open, water will slowly drain out of the reservoir. If the valve is closed, it will not allow water to enter the reservoir.

Here you can read the reasons why your washing machine not draining.

5. Water Leakage:

Water leakage can be a problem if you notice that water is leaking from the washer through an opening in the machine itself. This is usually a sign of a leaky drain valve or a defective water inlet valve.

If you notice a water stain on the floor or carpeting, there could be a leak somewhere in your home plumbing system.

First, check the water fill valve on your washer and this is normally located on the top of the machine. You should be able to hear the water entering the machine when the fill valve is turned on.

If you find a leak, it is probably in one of the pipes which feed water into the washing machine. If this is the case, contact your local plumber for help.

6. Washing Machine Overloaded:

A washing machine can only spin as fast as it can fill itself with water. So it is important that you do not overfill the machine.

In general, you should be able to fill a washing machine about halfway full. If you fill it to the top or more, the washer will run slowly and take a long time to get the clothes clean.

7. Stuck Spin Cycle:

If your washing machine is stuck in the spin cycle, there are two potential causes:

  • One of the motors may be faulty.
  • The machine’s control board may be faulty.

If your machine has both a motor and a control board, it is possible that the board is damaged.


A washing machine might break down for a variety of reasons. But most of these problems can be easily detected and repaired by a person who knows what they are doing.

If you suspect that your Haier washing machine is having a problem, the first thing you should do is check the water fill valve. If the water is not full, the machine will not be able to get clean and will continue to use less water. This will make the problem worse and may cause other problems as well.

If the water is full, the problem could be that the drain valve is open (which is causing water to leak out) or the fill valve is closed (which is preventing water from entering the machine).


Steven Settles Author

Steven Settles is an ISCET-certified master in appliance repair. He has aced the National Appliance Service Technician Certification Exam, showcasing his exceptional diagnostic and repair skills. With an in-depth understanding of the latest repair technologies and a keen eye on evolving industry standards, Steven is a go-to expert for any appliance issue.

9 thoughts on “Haier Washing Machine Problems & Repair Guide”

  1. My top loader automatic washing machine,s lid is disconnected from one side.on both sides there were silver holders to attach lid with machine.but one silver catcher has broken what to do now.plz help.

  2. I feel there isn’t enough water getting into the machine clothes feel soapy have tried not putting detergent into wash but clothes are very dry and hard when dried soap suds sometimes stays in door of machine ,please can you help. Thankyou

  3. Have a Haier HWT09AN1 top loader washing machine. The clothes have soap scum even using very little washing powder or liquid. I’ve tried dissolving the powder in hot water in a bucket then putting in in the washing machine. I now always fill low water level add powder and let it agitate for at least 3minutes, then i need to turn off the machine to start the wash cycle at the beginning and the clothes still come out with soap scum in them. Often the machine fills up with rinse water again and again, even if I’m just spinning out 1 swimming costume with towel that has been rinsed out in water only in laundry tub then put in washing machine. This washing machine uses so much water and my time. The worst machine i have ever owned in 50yrs.

  4. I have had my washing machine since June this year. I have been using the Smart setting but I find the clothes come out a lot wetter than in my old machine. The spin cycle is 1200 rpm and it appears I cannot change it to a faster spin. Also, is there a rinse and spin only cycle anywhere? This is useful for hand washed items

  5. I just installed your machine, the first cycle of washing was a bit noisy, but the second one sounded like a machine gun going off while it was spinning….. I know that cannot be normal, never again..

  6. Can I replace the plastic water pipe that empties the machine as it broke and water coming out on the floor. My Haier is XPB60-CS. Where can I get a new one? How does it cost much & can I replace it myself? Many thks.

  7. just bought a new Haier washing machine can hear the spinning sound but the clothes inside is not rotating and everything else working . what could be the problem i need help please

    • Hi Nathan,

      There’s a significant possibility that some foreign material has gotten into your washer’s filter, in the rubber seal, or is just spinning around in the drum if your washing machine is producing noises while spinning, notably a clanking or scratching sounds. Buttons, coins, bra wires, and similar objects are often at blame.


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