Comments on: Ego Lawn Mower Reviews 2025 | You Need to Know This

By: Matt Foreman

Matt Foreman — Fri, 28 Oct 2022 03:07:31 +0000

I love my ego string trimmer, but my mower has been a nightmare. I’ve been mowing my lawn with my EGO weed eater since my mower has been in and out of the shop with the exception of one day since early August of 2022, before returning it the following day to the repair shop it is now It is now October 27th 2022 and I got my mower back. Guess what… It randomly shuts off while mowing. At least the mower blade break works, and the status lights and head lights are not flickering like a 1970’s disco. The wire harness and the power head has been replaced. I gave up my 20-year-old Honda Harmony to use a low-emission mower. Well, it certainly has low emissions if it doesn’t run. I need a replacement mower, not another repair shop experience.

By: Steve Wilson

Steve Wilson — Tue, 11 Oct 2022 16:50:36 +0000

Avoid EGO mowers. I bought mine in April. The self-propel stopped working in mid-August. I took it to their “authorized repair facility” five weeks ago and haven’t seen it since. I have doubts they will ever fix it. Poor quality. Terrible customer service. I wasted my money.

By: Ric DeSantiago

Ric DeSantiago — Wed, 13 Jul 2022 13:23:14 +0000

My eco self propelled mower quits while mowing with lights still on the battery, it usually takes 3-4 minutes then starts again with it dying again what I’ve read in your reviews it’s a problem

By: Roy Panting

Roy Panting — Thu, 07 Jul 2022 19:38:20 +0000

The worst customer support! I have been without a mower for 5 weeks now because the self propelled feature stopped working. I took it to a designated EGO service center 1 hour from my home, per EGO customer support recommendation. The sensor was supposedly bad, but after a new sensor was sent, it did not fix the problem. EGO said they will send me a new mower and battery. Now, after 5 weeks they tell me the mowers are on back order. I requested they give me a voucher and I will go to my local ACE hardware and buy a new mower, but they can’t do that. I have spent over 4 hours on the phone with support, always talking to a new person and explaining my problem again and again. The EGO service provider I took the mower to also has had multiple calls with EGO. They said they are no longer going to work with EGO because their customer support is so poor. At this time I just want my money back so I can buy a Honda gas mower, but of course I was told by EGO they they can’t issue a refund.

By: John Simonds

John Simonds — Tue, 14 Jun 2022 15:39:54 +0000

I made the mistake of buying one of these mowers, LM2102sp. First year was ok, but felt it really was not powerful enough to draw the grass up to give a good cut.

This year, about a month into grass cutting season, my problem began. I get an orange light that comes on and the mower quits. Problem is, the motor or the electronics overheat. Called EGO and after performing a no-load test on the battery, they will cover it and fix under warranty.

This morning I spoke to the company I have to go to. He has one guy working part-time on these mowers and has about 15 or 20 EGO mowers and trimmers ahead of me . Plus he also sells Sthil products and must repair their machines first. He also said it depends on what they find wrong with it and how long it takes to get the parts. In a nutshell, if I decide to take this mower in to be fixed, your guess is as good as mine as to when I get it back.

Sorry, but I feel like I just walked into a $600 ripoff. More than likely, I’ll be forced to go buy a new mower and use the EGO as a garage ornament, whenever I get it back.

By: Burnett

Burnett — Mon, 13 Jun 2022 01:58:53 +0000

I have a lm2100 and the battery lasted less than a year. I called the number for warrantee and was placed on hold for about 10minutes, so I left my number and they called back about 30minutes later. The agent was polite, but refused to replace or repair the battery without a receipt even knowing the battery was well within the required period. I don’t keep receipts forever and I think most people don’t. They know this and use this as an excuse to not support the product. The lawn mower was pretty good. By the way, my lawn is small. It takes 12 minutes to cut. The battery was never stressed. A replacement costs about $200. I’m going to throw it out and move on.

By: Jim Lloyd

Jim Lloyd — Thu, 26 May 2022 19:29:02 +0000

yOU ARE NOT ADDRESSING THE PROBLEMS. vERY POOR BAGGING AND THE SIDE EJECTION DOESN’T WORK. Clumping even with the bag. The lawn needs to be cut twice for a clean lawn. I would NOT reccommend this product