Hi Mary,

I hope you are doing great!

You need to check the following things to fix the issue:

If the door is obstructed by items, rearrange them so that it can close.
Repair a broken door seal.
Defrost an ice freezer.
Properly balance the refrigerator.
Fix a broken door alarm.
Have the circuit board fixed by a professional.

Hi Ray,

I hope you are doing great!
It seems that you damaged one of the cooling coils. Don’t bother plugging it. The compressed air has poured out, but the compressor pump will still operate. The compressor could just continue to operate until it burns out, in which case you’ll have another pricey issue. Before you use the cooling coil again, it has to be fixed and recharged. For cooling tray it is better to contact the Company directly.